Every aisle.
One distributor.
Our commitment is simple: keep every pet store fully stocked.
Food, treats, health, toys and more from the brands your customers ask for, shipped from distribution centers in Houston, TX and New Haven, CT.
- Brands
- 202
- Products
- 9,200+
- Distribution centers
- 2
- States served
- 32
Carrying the brands your customers ask for
The distributor that runs on software.
Most distributors still run on phone calls and fax forms. We built ours with the tools online sellers use every day, and they're free with every account.
Live order tracking
Follow every order to your door, with an arrival time on each one.
See trackingSmart Restock
We see what's running low from your POS and reorder for you, on autopilot or with your OK.
See Smart RestockE-commerce Fulfillment
Sell online and we ship straight to your customers, in your name.
See fulfillment
The Prime Haven Market app
Order, restock and track deliveries from your phone, with alerts the moment something runs low.
Reliable, fast and easy to work with.
Two-coast distribution
Every order ships from the closer of our two distribution centers, so it gets to you faster.
One order, every aisle
Food, treats, health, toys and litter from the brands shoppers ask for, on a single order.
Fast turnaround
Most orders leave our warehouse within 1–2 business days.
Accurate orders
Every order is counted and checked before it ships, so it arrives complete.
Real people
Reach a real person who knows your account. No phone trees.
Net 30 terms
Qualified accounts get Net 30, so you can sell through before the invoice is due.
- 98%
- On-time shipments over the last 12 months
- 99.5%
- Order accuracy, counted and checked
- 1.5 days
- Average time from order to ship
- 8 min
- Average response time to retailer messages
Everything your shelves need.
Stocked, racked and ready to ship.
Retailers stock up with us.
“We used to juggle four suppliers to fill the dog aisle. Now it's one order, and it shows up complete. Our buyer gets half her week back.”
“Reordering from the online catalog takes five minutes, and when I call, a real person picks up. That alone is rare in this business.”
“The brand selection is what sold us. Food, litter, treats and toys for the cat wall, all on one pallet.”
See how fast we reach you.
Ready to stock up?
Apply for a wholesale account. Applications are reviewed within two business days.