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Our Services

Services built around your store

From wholesale ordering and scheduled delivery to inventory support and vendor partnerships, Prime Haven Market offers comprehensive distribution services designed to keep independent pet retailers stocked, efficient, and growing.

Who We Serve

Tailored services for every partner

Whether you're stocking your shelves or growing your brand, our services are built to meet you where you are.

Wholesale Ordering

Easy online ordering with real-time inventory visibility, so you always know what's in stock before you commit. Place orders on your schedule and let the portal do the heavy lifting.

  • Online portal access
  • Real-time inventory checking
  • Order by 10 AM for next-day processing
  • Order history and tracking
  • Recurring order templates

Scheduled Delivery

Reliable weekly delivery routes keep your shelves stocked without the guesswork. Order by 10 AM and your shipment arrives on your next scheduled delivery day — every time.

  • Dedicated weekly delivery routes
  • Order by 10 AM - delivered next scheduled day
  • Flexible delivery scheduling
  • Driver contact for delivery coordination
  • Efficient unloading at your store

Inventory Support

Keeping shelves stocked is the name of the game. We proactively manage availability, backorders, and seasonal planning so you never miss a sale or disappoint a customer.

  • Product availability alerts
  • Backorder management
  • New product notifications
  • Seasonal product planning
  • Competitive tiered pricing

Retailer Resources

Dedicated support that goes beyond the delivery truck. Your account representative and our team help you merchandise, train, and promote your way to stronger margins.

  • Dedicated account representative
  • Product training and education
  • Merchandising support
  • Marketing materials
  • Exclusive promotions and deals

Distribution Network

Reach hundreds of independent pet retailers across our 18-state footprint. We manage the relationships, logistics, and reporting so your brand lands on more shelves faster.

  • Access to hundreds of retail partners
  • 18-state distribution coverage
  • Efficient logistics and warehousing
  • Dedicated brand management
  • Sales analytics and reporting

Vendor Partnership

We grow your brand like it's our own. From onboarding to co-marketing, our partnership program gives you the tools, representation, and exposure to scale across independent retail.

  • Onboarding and catalog integration
  • Product listing management
  • Promotional campaign support
  • Trade show representation
  • Co-marketing opportunities

Logistics & Fulfillment

A reliable supply chain is the backbone of every great brand. Our climate-controlled warehousing and optimized delivery routes keep products fresh, accurate, and on time.

  • Climate-controlled warehousing
  • Frozen and refrigerated storage
  • Order fulfillment and packing
  • Delivery route optimization
  • Returns and credit management
Service Area

Distribution coverage that reaches your region

Our central corridor network spans 18 states with weekly delivery routes and regional distribution centers built for speed and reliability.

Central Corridor Coverage

Strategically positioned along the central U.S. corridor to keep transit times short and deliveries predictable for retailers and vendors alike.

18 States Served

Active distribution across 18 states, with coverage continually expanding to bring more independent retailers into the Prime Haven Market network.

Weekly Delivery Routes

Dedicated weekly routes to every store on our network. Order by 10 AM and your shipment arrives on your next scheduled delivery day.

Regional Distribution Centers

Regional warehouses equipped with climate-controlled and cold storage, positioned to fulfill orders quickly and keep shelves stocked.

Quality Assured Fulfillment

Every order goes through a multi-point quality check before it leaves our warehouse, ensuring damaged or expired products never reach your shelves.

Fast Turnaround Times

Most orders ship within 24 hours of confirmation, with expedited processing available for time-sensitive restocks and seasonal demand spikes.

Ready to partner with Prime Haven Market?

Whether you're an independent retailer looking for reliable supply or a vendor ready to grow your brand, our services are built around your success. Let's build something lasting together.