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About Us

A haven for independent pet retailers

Prime Haven Market exists to level the playing field for local pet stores — giving them the brands, products, and supply chain they need to compete.

Our Mission

We exist to help independent pet retailers thrive

Independent pet stores are the heart of their neighborhoods. Yet for too long they've been squeezed by big-box retailers and online giants with supply chains they simply can't match.

Prime Haven Market was founded to change that. We empower local pet shops by giving them access to the brands, products, and supply chain they need to compete — without sacrificing the personal relationships and expert advice that make them special.

156
Brand Partners
8,900+
Products
89
Categories
2
Distribution Hubs
Sourcing & Curation

Brands your customers actually want

We work directly with manufacturers to bring you the brands and products pet owners love — from premium nutrition to everyday essentials. Every brand in our catalog is chosen because it sells.

We don't just carry everything — we carry the right things. Our team stays on top of trends, new product launches, and category shifts so your shelves are always stocked with what customers are looking for.

Modern wholesale pet supply warehouse with organized shelves
Warehousing & Logistics

From our warehouse to your shelves

Our supply chain is built around one principle: reliability. We maintain deep inventory of fast-moving products, work directly with manufacturers to keep pricing competitive, and run delivery routes that hit your store on a consistent schedule.

Real-time inventory means you always know what's in stock. Scheduled delivery means you can plan your shelves with confidence. And our logistics team handles the rest — so you can focus on your customers.

Delivery truck on highway at sunrise carrying pet supplies
Distribution Network

Two warehouses, broader reach

With distribution centers in Houston, Texas and New Haven, Connecticut, we serve retailers across multiple regions. Delivery routes and service availability are confirmed during account setup.

Houston, Texas

Primary distribution center serving the South and Southwest regions.

New Haven, Connecticut

East Coast distribution hub serving the Northeast and Mid-Atlantic regions.

Houston, TX & New Haven, CT — Distribution Centers  ·  Service availability confirmed during account setup

Operating Principles

What we stand for

The principles that guide every brand we carry, every order we ship, and every relationship we build.

Dependable Supply

Reliable inventory, consistent delivery, and honest communication. When we say your order arrives Tuesday, it arrives Tuesday.

What it means: no stockouts, no surprises

Curated Catalog

We don't just carry everything — we carry the right things. Every brand is chosen because it sells and because pet owners trust it.

What it means: shelves that turn fast

Retailer Relationships

Your dedicated account rep knows your store, your customers, and your neighborhood. We're partners, not just a vendor.

What it means: a rep who picks up the phone

Quality First

From premium nutrition to everyday essentials, we hold every product to a standard your customers can feel good about.

What it means: products you're proud to sell

Transparent Pricing

Clear, tiered wholesale pricing with straightforward terms. The more you grow, the better your margins.

What it means: margins you can plan around

Independent Retailer First

When independent retailers succeed, communities thrive. We're built to serve local shops, not big-box chains.

What it means: a distributor on your side

Ready to grow your pet store?

Apply for a wholesale account and get access to 156 brands, 8,900+ products, and dedicated retailer support.